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Deodorising Air Fresheners

Discover our extensive collection of industry-leading deodorising air fresheners formulated to provide an unparalleled olfactory experience. Our premium-quality, anti-bacterial, and anti-microbial deodorising air fresheners target and eliminate bacterial and biological odours at a molecular level, leaving behind the freshest, cleanest, and most authentic fragrance profiles available on the market.

At Platinum Potions, we believe that fragrance is an important part of life. That’s why we offer a variety of fragrance profiles to suite every personality, occasion, mood and feeling. Level-up your driving experience, immerse yourself in the world of our Potions, and leave others intrigued with our intoxicating fragrances.

Deodorising Air Fresheners
Deodorising Air Fresheners
Deodorising Air Fresheners
Deodorising Air Fresheners
Chemicals
Chemicals
Chemicals
Chemicals

How long do our fragrances last? ... How long is a piece of string?

Our answer to this is that it varies from person to person and car to car.

Simple things such as temperature, cabin size and ventilation (windows up whilst driving vs windows down whilst driving) can all affect how long or short any air type of freshener can last. Many of the topics below are simple things that will help with fragrance longevity (such as following the instructions), whilst other topics take a much deeper dive and closer look at topics that could be an issue (such as mouldy/mildew smells inside your car that need addressing).

Some of these topics are not just covering our own deodorising air fresheners, but every type of air freshener on the market, some topics are a longer read, however we guarantee they are extremely detailed, educational and have helped so many people all over the world choose their products more wisely.

We hold ourselves to a very high standard as we are continually refining our products as chemistry becomes more advanced over time, we raise the bar and set new industry leading standards. Our business is proud to provide our customers with some of the highest quality premium deodorising air fresheners on the market all over the world. We strive to set the yardstick in our segment and truly believe our products to be the top of the game. 

"Sometimes people are trying to mask an underlying smell without really knowing their car has one, until we point it out to them…"

How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
 Read the Instructions
 Read the Instructions
Frequency of interior detailing/cleaning
Frequency of interior detailing/cleaning
Type of car and
Type of car and
Expectations, comparing apples to apples
Expectations, comparing apples to apples
Previously used chemicals on carpets and floor mats for cleaning
Previously used chemicals on carpets and floor mats for cleaning
Condition of carpets and floor mats
Condition of carpets and floor mats
Smells coming from your AC system and cabin filters
Smells coming from your AC system and cabin filters

Who We Are

Unveiling the Essence of Platinum Potions:

At Platinum Potions, authenticity isn't just a virtue; it's our driving force!

We proudly stand as Australia’s leading-edge manufacturer of premium deodorising air fresheners and car care detailing products. Established in 2017 by a small team of devoted car enthusiasts, our mission has been crystal clear: provide the global automotive community and businesses with the highest quality car detailing products on the market.

Passionate Pioneers: Born from the love, passion and desire of car aficionados, Platinum Potions was forged by a team sharing a vision of delivering quality over quantity. No back-yard shed brewing here; our foundation is rooted in years of chemical engineering and manufacturing expertise.

Global Recognition: We transcend borders, crafting products that set new industry-leading standards in the detailing world. No clichéd 'buzz-words' or imitation; we're driven by genuine passion and a commitment to pushing boundaries.

Obsessed with Quality: Our entire team has a sickening obsession with keeping our most prized possessions looking clean and smelling fresh!

Many of the most ionic sports, luxury and exotic cars rolling the streets today have been long discontinued, these cars are starting to show their age and deterioration to the elements with time. As new cars are showing questionable durability, we quickly understood the importance of safely cleaning, maintaining and protecting every surface inside and out of your car while preserving the OEM look, touch and feel.

Rest assure that the ‘good is cheap, cheap is good mentality’ is thrown out the window with us. When we formulate a product for a particular application, we want it to exceed your expectations (under-promise and over-deliver).

Beyond Automotive: We aren’t confined to cars; our products proudly extend beyond the realm of automotive to various industries including aviation, maritime, motorsports, and even your home, office, and commercial spaces.

Who We Are
Who We Are
Who We Are
Who We Are

What We Do

Welcome to Platinum Potions – where your love for your car meets our dedication to excellence. Your confidence in choosing our products is well-placed, as each product undergoes rigorous research, development, and testing before gracing the market.

At Platinum Potions, we take pride in providing customers with an extensive selection of premium, Australian-made automotive detailing products. Our offerings span various categories, including deodorising air fresheners, dedicated interior chemicals, and specialised exterior chemicals

Our reach extends beyond national borders, supplying top-tier detailing and automotive businesses not only across Australia but worldwide through Platinum Potions USA, managed by our esteemed American Distributor, Parks Car Care.

Prepare to be pleasantly surprised, as our products consistently surpass expectations in quality, performance, packaging, price, originality, creativity, innovation, and customer service. Every creation emanates from our ideas, carefully brought to life in a state-of-the-art manufacturing facility. We use only the highest possible grades of raw ingredients, ensuring a finished product of unmatched quality.

To explore our dedication further, visit our compliance page here. Our commitment is year-round, with continuous research, development, refinement, and extensive testing to ensure our customers enjoy the finest and highest-quality experience.

We proudly champion the Australian manufacturing sector, sourcing 99% of our raw ingredients from local suppliers and producing labels and bottles locally. Environmental consciousness is integral to our ethos, with measures such as printing on recycled paper, using fully recyclable PET bottles, incorporating biodegradable tape, and employing continuous ink tank printers for minimal environmental impact.

Platinum Potions isn't just a brand; it's an industry leader setting trends, raising the bar, and establishing new standards in the car care chemical manufacturing industry across Australia

What We Do
What We Do
What We Do
What We Do

History

Our grassroots trace back to 2014 when our current Director Chris, voiced dissatisfaction with commonplace air fresheners that failed to endure. Frusted by various attempts with liquid sprays, aerosols, hanging felts (trees), canister felts, beads under the seats, oil based clip vent clip in’s & the dreaded ‘goo’ (gel) canister air fresheners – which often caused more problems than they solved – Chris' equally passionate friend proposed a solution: "Why not create your own?"

Fast forward through extensive research and development, three years of dedicated effort, and countless hours – Platinum Potions emerged in 2017. Originating in a modest workshop in Sydney's CBD, initially focusing on crafting premium deodorising air fresheners, we swiftly outgrew the space. Within two years, we expanded to a large-scale manufacturing facility in South West Sydney, extending our reach into the motorsports, aviation, maritime, and commercial cleaning sectors.

From a modest start of 5 fragrances in 2017, we now boast an impressive selection of 34 fragrances. Beyond our olfactory offerings, we've successfully developed a range of highly specialised and refined interior and exterior detailing chemicals, maintaining the precision and quality synonymous with our premium deodorising air fresheners.

As we marked our fifth year in business in 2022, we proudly placed our Australian-made car care products on the global map. The inception of Platinum Potions America, facilitated by our American distributor, Parks Car Care, has garnered a swift and expansive global following. This resonance has only deepened our commitment to delivering unparalleled quality and fostering continuous innovation.

History
History
History
History

Private Labelling

***We have been overwhelmed keeping up with demand with our own line of products and current contracts in place for other companies in Australia. We are no longer taking on any new contracts until further notice*** 

Unlock a bespoke key-turn solution for your business with Platinum Potions. When you choose us, you're not confined to catalogue offerings; instead, you have the freedom to shape every aspect of your product.

Our private labelling services, synonymous with contract manufacturing, provide access to a reputable manufacturer and skilled chemists who possess real knowledge. This partnership empowers your business to save valuable time and resources, ensuring the safe, swift, and reliable market entry of your products.

Opting for our services guarantees your products adhere to Australian consumer standards. Each product undergoes rigorous testing in 3rd party certified laboratories, ensuring safety and compliance before bulk production. We strictly adhere to GHS labelling guidelines, surpass NMI standards for filling volumes, register each product with the poisons hotline, and supply your business with safety data sheets for every product. For a detailed look at our compliance processes, visit our compliance page here.

Whether you bring your own formulation and packaging or rely on our expertise to source ingredients and packaging, we cater to your preferences. Our capabilities extend beyond car care chemicals, encompassing a diverse range of industries, given our expertise as chemists and chemical manufacturers. However, please note that our scope excludes human consumption products such as drinks, foods, medicines, and other related items.

Keep note of the following:

  • We do not offer our own branded chemicals (Platinum Potions) for re-labelling for your brand.
  • We do not sell and supply "RAW" ingredients on their own for you to use in your own formulations.
  • We do not engage in re-bottling other companies’ finished chemicals; we are not a re-bottling company.

For a more in-depth discussion and to explore further details, please reach out to us through our website’s contact page.

Private Labelling
Private Labelling
Private Labelling
Private Labelling

Partners/Sponsors

At Platinum Potions, we take immense pride in our unwavering commitment to the high-speed realm of racing. Our support and sponsorships isn’t just for anyone – it’s for the extraordinary individuals who have the desire of racing at competition levels. If you’re a rising star in the racing world, steering an unregistered beast with proven track prowess, existing sponsorships, and a passion for keeping your machine immaculate, we would love to hear your story.

Please reach out to us through our website's contact page. While we can't extend our sponsorship to everyone, we're on the lookout for those who share our passion for motorsports. Currently, we're exclusively focused on unregistered track cars, leaving road-registered vehicles in our rear-view.

Partners/Sponsors
Partners/Sponsors
Partners/Sponsors
Partners/Sponsors
Jez Morris Motorsports
Jez Morris Motorsports

Compliance

Welcome to our compliance page: We are your trusted source for quality products.

At Platinum Potions, we take pride in our commitment to providing proudly Australian-made products. From research and development to in-house manufacturing, we ensure that every step aligns with the highest standards for consumer safety and satisfaction.

Manufacturing Integrity:

We ensure that all of our products are safe to use and comply with Australian consumer safety standards and all other governing regulating bodies in Australia (meaning our products are safe to use as instructed and you will never be short changed with our products).

As we are the manufacturer of our own products, and NOT rebottling other companies "finished chemicals", we are under much stricter rules, regulations and scrutiny.

All of our products are:

  • Formulated, complied and manufactured in strict accordance with Australian consumer standards.
  • Complied and labelled in strict accordance to the Globally Harmonized System of Classification and Labelling of Chemicals (GHS) guidelines, rules and regulations.
  • Exceed The National Measurement Institute (NMI) guidelines, rules and regulations by filling our products beyond the minimum industry standards.

Regulatory Compliance:

  • Registered with the Poisons Information Centre to ensure legal compliance and consumer safety.
  • Registered with Work Health and Safety Australia (WHS) to ensure legal compliance and consumer safety.

Quality Assurance:

Our Sydney facility houses all aspects mass manufacturing, including mixing, bottling, labelling, testing and compliance. To uphold Australia's high-quality control standards, we conduct regular third-party testing and certification through an NATA, GMP & ISO 17025 accredited independent laboratory.

Transparency and Accessibility:

At Platinum Potions, transparency is paramount. We remain fully committed and are fully transparent with everyone about our products and what we do, we have safety data sheets (SDS) for every single product we manufacture in house. If you would like a copy of a particular SDS, please contact us through our website contact page and we will email you a copy of the SDS you require.

Engagement:

We recognise and understand the importance of informed choices. Feel free to engage with us—whether you have general or technical questions about our products, or, if interpreting any of our SDS proves challenging, don't hesitate to contact us via email. We're eager to help clarify any uncertainties.

At Platinum Potions, your trust is invaluable. We are committed to ensuring your experience with our products is not only informed but also wholly satisfying.

Compliance
Compliance
Compliance
Compliance

Trade / Wholesale

Welcome to Our Local Wholesale Contact Page

At Platinum Potions, we value established, reputable and high-quality businesses within the automotive industry. We provide industry leading, premium-quality products at very sharp and competitive wholesale rates. We truly appreciate good businesses who provide their clients with excellent quality, services and products.

We work with multiple types of business within this industry such as:

  • Retailers, Suppliers & Distributors
  • Detailing Studios / Workshops
  • Mobile Detailers
  • Car Dealerships
  • Car Rental Agencies 
  • Private Chauffeurs
  • Vinyl/PPF Studios / Workshops
  • Tinting Workshops
  • Wheel & Tyre Workshops
  • Custom Body & Paint Workshops
  • Commercial & Corporate Businesses 

To find out more information, please fill out the form and provide a brief introduction to about your business, tell us how you discovered Platinum Potions, and explain how you plan to incorporate our products into your business so we can help refine our large selection of products to best suite your business needs.

We look forward to hearing from you and working together, our team is dedicated to best serving the industry and will respond to your enquiry within 1-2 business days.

International business enquiries please visit our international page. International Trade

Trade / Wholesale
Trade / Wholesale
Trade / Wholesale
Trade / Wholesale

International Trade

Welcome to Our International Wholesale Contact Page:

We appreciate your interest in becoming an international wholesale partner with our brand and products, we look forward to collaborating with established suppliers and distributors who have good reputation with their clients and strong understanding of importing products from other countries.

Exporting outside of Australia is a complex and time-consuming process. Before submitting the form on this page, please read and understand the below before contacting us.

  • If your business is located within the United States and you want to stock our products within your business to use on your clients vehicles and/or upsell our products to your clients, please contact our American distributor Parks Car Care (located in NC Charlotte), they can offer your business wholesale trade rates on bulk orders.

  • For established detailing distributors, suppliers, re-sellers located within the United States, please contact us directly via the form on this page.

  • If you are in another country outside of the United States, you MUST be an already established detailing distributor, supplier, or re-seller that is selling other detailing brands.

  • Exporting small quantities (less than 1 full pallet) outside of Australia is NOT feasible, regardless of your location. You MUST have your own shipping broker/agent in your country that we can work with, as they will better understand the necessary incoterms.

  • Upon confirming and paying for your order in full, there is an average 1-2 month lead time before we can ship your order out from our facility. This lead time includes clearing of funds, stock allocation, packing, paperwork and liaising with your shipping broker. Please note that the average time for international funds to clear into our bank account is 7-14 business days.

  • Transit times to any country in the northern hemisphere average 3-4 months from the port of Sydney Australia to your door. Once the shipment leaves our facility, it takes an average of 2-3 weeks to leave the port of Sydney.

We value and appreciate your time and welcome all inquiries from genuine suppliers and distributors from all over the world, our team is dedicated to best serving the industry and we will respond to your inquiry within 1-2 business days.

International Trade
International Trade
International Trade
International Trade
Blog
Blog
Blog
Blog
“End of year wrap up & an update going into 2022”
“End of year wrap up & an update going into 2022”
“Can I spray my cabin filter with an air freshener?”
“Can I spray my cabin filter with an air freshener?”
“The mix n match affair where you make your own scents from our Potions”
“The mix n match affair where you make your own scents from our Potions”
“THE BLACKCURRANT TAKEOVER”
“THE BLACKCURRANT TAKEOVER”

Gallery

{unitegallery gallery}

Gallery
Gallery
Gallery
Gallery
5L
5L
5L
5L
Extra Addons
Extra Addons
Extra Addons
Extra Addons

Payment Details

Here at Platinum Potions we have done our best to cater as best we can for online payments. We only use and accept PayPal for all payments. You can use Visa, Mastercard & American Express.

There are no transaction fees for you the consumer when using PayPal, this a cost we absorb.

Payment Details
Payment Details
Payment Details
Payment Details
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Slider
Slider
Slider

Privacy Policy

Introduction:

This Privacy Policy describes and outlines the personal information that may be collected by Platinum Potions Pty Ltd, ABN: 27 619 590 859. Throughout this privacy policy outlined on this webpage, references to “we”, “us”, “our” and “this” pertain to Platinum Potions Pty Ltd. 

Platinum Potions Pty Ltd values and respects your privacy, this policy outlines how we use, store and protect your personal information when on our website. There are laws, regulations and procedures set-out by the Australian Government that we must comply with.

We remain committed to keeping your personal information confidential.

Please note: You can visit the site anonymously if you wish to do so, we don’t collect any personal information if only ‘browsing through’.

 

Your acknowledgement of our privacy policy:

By using this website, you acknowledge that you have read and understood this privacy policy. Our website may contain links to other websites, we are not responsible for the privacy policies of other websites. We strongly recommend you review the privacy policies of each site you visit.

If you do NOT agree to this privacy policy, you must immediately leave this website and not submit any online forms on this website, if you need to contact us in this instance you can do so by calling us on 1300 171 079 or email us at support@platinumpotions.com.au

 

Collection of personal information:

The term “personal information” means the personal information we collect and hold about you when engaging with the services on our website. Protecting your privacy is very important to us. We only collect the bare minimum required personal information when you engage with us:

Through our website, the personal information we collect is:

Sign up to our newsletter/mailing list: Name and email

Register an account with us: Name, address, phone number and email

Purchase a product from us online: Name, address, phone number and email

Submit online form (general): Name, email, phone number and IP address

Submit online form (trade): Name, address, email, phone number and IP address

Through external points of contact, the personal information we collect is:

Emailing us directly: Email

Call usdirectly: Phone number

Contacting us through social media: Your user name

 

Personal Information collected:

We only collect personal information from you that is necessary. We collect different personal information depending on the type of product or service you have requested. The type of personal information we collect are outlined below:

Register with us: You will be required to supply your first and last name, shipping address, contact number and email address.

Purchase a product from us online: You will be required to supply the same personal information as when you register with us.

Join/Subscribe/Unsubscribe to our mailing list: You will be required to supply your name and email address.

Email us: You will be supplying us your email and any personal information you may include in that email.

Call us: You will be supplying us your contact number when you call us.

Submit on online form (general inquiry): You will be required to enter your name, email address and phone number when you submit an online form contacting us.

Submit on online form (trade inquiry): You will be required to enter your name, business name, address, email address and phone number when you submit an online form contacting us.

Like and/or follow any of our social media websites, pages, forums and blogs: You do not have to supply us any personal information in this instance.

 

Your consent of use of your personal information

We only use the personal information you have provided only for the intended purposes. When you use our website you accept, agree and consent that we will be in communication with you for the intended purposes.  How we use your personal information is outlined below:

Register with us: Your personal information will be stored on our systems. We do not do anything with your personal information when you register with us besides have the records on our system. 

Abandoned Cart / Checkout reminder email: If you register an account with us, are logged in, build up a shopping cart and for any reason the payment fails OR you close your browser before making payment (ie you have not completed a purchase), our system will send you one reminder email and nothing else. If you wish NOT to receive these reminder emails, please contact us so we can update your preferences.

Purchase a product from us online: We will use your name, address, contact number and email in order to create a shipping label to ship your products to you. This personal information will be used on Australia Post’s website in order to facilitate the shipment of your order.

Join/Subscribe/Unsubscribe to our mailing list: We will occasionally email you with special promotions and electronic marketing information. You may unsubscribe to these services anytime, once you unsubscribe you will receive one final email to confirm that you are unsubscribed.

Email us: To communicate with you only with what you have requested from us (answering your questions).

Emailing the user: To provide you the relevant information required such as:

- Order confirmation invoice

- Tracking information for online orders

- Order completion email

- Shipment delays

Call us: To communicate with you only what you have requested.

Calling you: To contact you if you have purchased from us online and we are unable to email you or if we have a missed call from you.

In addition, your personal information may be transferred unencrypted and involve various transmissions over various networks in order to translate that information to the technical requirements the networks and/or devices require in order to verify and complete a transaction, this is done to ensure you the user is not a BOT, virus or Trojan trying to communicate with us, we have no control over this.

 

How long we keep your personal information for:

Platinum Potions Pty Ltd is required to keep a copy for every order made online (as required by the Australian Taxation Office) which contains your: full name, address, email and phone number it. We keep this information in a digital format and after 5 years we delete your order off our systems.

As a registered user we keep your personal information on our systems indefinitely or until you request to have your details removed from our systems.

 

Protection of your personal information:

Platinum Potions Pty Ltd highly respects your privacy when you visit this website, make an order, register or submit a contact form with us, you can rest assure your information is safe and secure. We use a 248-Bit Secure Socket Layer (SSL) Certificate that has strong TLS encryption and solid vetting to ensure strong authentication whenever you are on our website. In addition we have a large range of other backend features and security protocols to ensure your data is safe and secure.

 

Disclosure of your personal information:

Platinum Potions Pty Ltd will never release, disclose, sell or distribute any of your personal information to any marketing or 3rd party agencies, with the exception of our courier/postage provider (only when you purchase products online with us, our courier providers will send you a an email with your tracking number). We will only ever release your personal information if required by law to the Australian Taxation Office and/or law enforcement agencies such as the police.

 

Does Platinum Potions Pty Ltd have access to my credit/debit card information:

No. Platinum Potions Pty Ltd NEVER has access to ANY credit/debit card information supplied by you, nor do we keep any record of this. This information is processed through our payment provider Stripe. You can visit Stripe's website to check their privacy policies.

 

Use of cookies:

We do use cookies (this is to maintain shopping carts between pages & user log in between pages). Cookies are a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing.

 

Online Privacy Statement:

This online privacy policy applies only to the information that is collected through this website.

 

Changes to Privacy Policy Statement:

We reserve the right to make necessary changes and updates to our privacy policy at any time. Any modifications will be promptly made on this page. It is your responsibility to regularly read, understand and accept these terms and conditions. It your responsibility to check periodically for any changes made before proceeding to use and engage with our website.

If you do not agree to our privacy policy, you must stop using our website.

 

Contact Information:

For inquiries related to our privacy policy, please reach out to us using the following methods:

Email: support@platinumpotions.com.au

Mail: 17/40 Anzac Street, Chullora NSW 2190, Australia

Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Bottles Home
Bottles Home
Bottles Home
Bottles Home

Terms & Conditions

Introduction and Terms of use:

This website is owned and operated by Platinum Potions Pty Ltd ABN:27 619 590 859. Throughout these terms and conditions outlined on this webpage, references to “we”, “us”, “our” and “this” pertain to Platinum Potions Pty Ltd. By accessing this website, you acknowledge and agree to be bound by the following terms and conditions, which govern your use of our services.

Should you disagree with any part of these terms and conditions, we kindly ask you to promptly cease using our website and any associated services.

Notes:

  1. All prices listed are in Australian Dollars (AUD) and are including GST.
  2. Your use of our website and online store signifies your acceptance of the terms and conditions outlined below.
  3. If you do not agree to any of these terms and conditions, you must immediately discontinue using our website. 

Privacy:

We are committed to protect the privacy of your personal information. Usage of this website and other information about you are subject to our Privacy Policy which can be found over here.

Website content and access:

We take reasonable care and practice to ensure we maintain and update the information on this website. However, we do not make representations, warranties or guaranties regarding the accuracy, reliability or completeness of any of the website content. You acknowledge and accept that the website content may include errors and we reserve the right to change it at our sole discretion without prior notice.

To the extent permitted by law, we disclaim all liability (including special, indirect or consequential loss) arising directly or indirectly arising from your use of, or reliance on, this website or its content.

We provide no guarantee that this website is free from viruses or anything else which may damage or harm computers, mobile phones, laptops, or any other electronic device that is connected to the internet accessing this website.

Interference with website:

You are strictly prohibited from attempting to interfere with this website or its content in any manner. This includes, but is not limited to, any attempts to transmit, upload, hack (add, collect, edit, delete, or use data), or deface the website.

Additionally, you must refrain from using this website to copy, store, host, share, transmit, send, use, publish, or distribute any material that includes (or is linked to) computer viruses of a destructive nature or other malicious software.

Violation of these terms will result in legal action being taken against you. The breach will be promptly reported to local authorities, both state and federal, including the Australian Securities and Investments Commission (ASIC) and the Australian Tax Office (ATO).

Changes to Pricing:

Platinum Potions Pty Ltd and our resellers reserve the right to modify and adjust the pricing of our products at any time. While we make every effort to communicate such changes promptly, prices are subject to change without prior notice. By continuing to use our services, you acknowledge and accept that pricing adjustments may occur.

Accuracy, Completeness and Timeliness of Information:

Platinum Potions Pty Ltd is not responsible if the information on this website is not accurate, complete or current and or up to date. The material and information that is available on this website that is provided is only for general information only and should only be used as a reference.

We have no obligation to update and information on this website unless required by law. You agree, accept and understand that it is your responsibility to monitor any changes to these terms and conditions.

Platinum Potions Pty Ltd disclaims any liability for errors or omissions in the information on this website. We are not responsible for any loss or damage resulting from your reliance on the information on this website.

Disclaimer:

Platinum Potions Pty Ltd, its directors, workers, and resellers shall not be held responsible or liable for any damages, injuries, sicknesses, illnesses or death caused to you, others, your vehicle, and/or other vehicles that you are working on. Additionally, we and our resellers cannot be held responsible or liable for damage to your property or another party's property caused by the inappropriate or incorrect use of products purchased from us.

You must read and follow the instructions on our product labels, carefully read and understand the safety data sheets (SDS) of our products (contact us for a copy of the SDS), or contact us for advice if you are uncertain.

Platinum Potions Pty Ltd will not be held liable for any claim, compensation, or demand related to: property damage, property loss, personal injury, personal disease, personal sickness, and or/ death due to improper usage and/or accidental spillage if our products.

Refund/Return Policy:

We happily accept refunds for goods that are damaged in transit, goods that are lost or stolen in transit (if signature on delivery has been selected), goods that are deemed faulty, or you have a change of mind within 14 days (goods must not be used and must be in a re-sellable condition for change of mind refunds). Please note we are unable to refund any postage costs for change of mind, nor can any of our resellers refund you any postage costs.

Indemnity:

By using this website and our products, you agree and hereby indemnify, defend and hold harmless Platinum Potions Pty Ltd: the director and CEO of Platinum Potions Pty Ltd, all of its affiliates, workers, suppliers, agents, contractors and service providers harmless from any and all claims. These claims include, but are not limited to: damage, property damage, compensation, liabilities, actions, demands, law suits, injury/injuries, disease/disease’s, death, loss/losses, attorney’s fees, losses, penalties, fines, expenses and any other legal fees and costs, brought by any third-party and/or any person(s). This indemnification is due to or arises out of your breach of these terms and conditions and/or if you violation of your local and state laws or the rights of a third-party.

This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Australian Consumer Law.

Changes and Updates to Terms and Conditions:

We reserve the right to make necessary changes and updates to the terms and conditions. Any modifications will be promptly made on this page. It is your responsibility to regularly read, understand and accept these terms and conditions. It your responsibility to check periodically for any changes made before proceeding to use and engage with our website.

If you do not agree to the terms and conditions you must stop using this website and any of our products.

Copyright and Intellectual Property Statement:

All information, including pictures, literature, product names, product descriptions, information and content displayed on this website, remains the intellectual property (IP) of Platinum Potions Pty Ltd, protected by Copyright. You prohibited from copying, editing or amending any documents, images, literature, content or information to render them suitable to your purposes. Selling or redistributing any intellectual property of ours, or derivatives thereof, is strictly prohibited.

Individuals, businesses or corporations found infringing or breaching this contract will be held accountable and liable for any loss sustained by Platinum Potions Pty Ltd. Persons in breach will also be held accountable and liable for any revenue and profits derived from non-permitted use.

Contact Information:

For inquiries related to our terms and conditions, please reach out to us using the following methods:

Email: support@platinumpotions.com.au

Mail: 17/40 Anzac Street, Chullora NSW 2190, Australia

Please note that we are unable to handle these matters over the phone or in person.

Governing Law:

These terms are governed by and construed in accordance with the laws of Australia.

Terms & Conditions
Terms & Conditions
Terms & Conditions
Terms & Conditions

Order Processing Times

At Platinum Potions, we take pride in being a dedicated and tight-knit team committed to delivering exceptional products and services to our valued customers. Our comprehensive daily in-house operations consists of:

  • Manufacturing
  • Testing and compliance
  • Researching and developing new products
  • Product photography and marketing
  • Distributing our products in bulk to our extensive network of re-sellers across Australia and exporting to the United States

When you place an order online with us, we require on average 2-3 business days to pick, pack and ship your order. This timeframe is simply the result of our daily operations, as outlined above, and the substantial volume of online orders we receive and process each day.

If you would prefer a quicker fulfilment option, we highly recommend you purchase our products from anyone of our amazing re-sellers.

We appreciate you’re your understanding and patience as we strive to provide you with quality products and service.

Order Processing Times
Order Processing Times
Order Processing Times
Order Processing Times

Shipping Rates, Policy, T&C's

Shipping Information


Online Orders Processing Times:

We require 2-3 business days to pick, pack and organise the courier to pick up from our warehouse.

If you order and pay online on a Friday afternoon, it could be the coming Wednesday until your order is picked up from our warehouse by one of our couriers.


Transit Information:

Once your order has been picked up from our warehouse by a courier, the transit time until it is delivered to your door varies, transit times are totally out of our control. The average transit times with Australia Post are as follows:

Metropolitan Transit Times (NSW, ACT, VIC, SA & QLD): 2-14 business days

Metropolitan Transit Times (WA, NT & TAS): 5-21 business days

Country, Rural, Regional & Remote Access Areas Transit Times: 2-5 weeks


Delays in Transit:

Delays sometimes happen and we truly hate it when they do happen. Please keep in mind that delays in transit are totally out of our control, we do our best to keep an eye on every single shipment and follow-up with every single delay we see. In addition to above transit times, it is considered ‘normal’ with Australia Post to have ‘late parcels’ take an additional 3-14 business days (on-top of the above transit times) to get delivered.

If your parcel is delayed, we cannot send out a replacement parcel, nor can we refund you for shipping and/or your order. We have to wait until Australia Post either delivers the parcel OR deems it as ‘lost or stolen’. If deemed lost or stolen by Australia Post, we will 100% refund you OR send you out another parcel completely free of charge.


Shipping Rates:

FREE shipping for all orders over $150 Australia wide!
Shipping costs for orders under $150 are calculated at checkout, the price is calculated based on your location and weight/size of your parcel.
Sign on delivery additional $2.95 for orders under $150, otherwise free for orders over $150.


PO Boxes, GPO Boxes, Locked/Private Bags & Parcel Lockers

We now use Australia Post and can ship to these locations.


Large/Bulky Deliveries:

For large/bulky deliveries we will split your order into separate shipments if necessary.


Courier Companies we use:

Australia Post


Shipping Policy:

Here at Platinum Potions, we take great pride in making sure your order contains exactly what you ordered and we take great pride in carefully wrapping each and every bottle just for you to ensure it arrives to you the same way it left us.

We keep things simple here:

  • We only ship within Australia at this present time.
  • We use Australia Post for all orders.
  • We require 2-3 business days to pick, pack and ship your order out.
  • When your package is ready we will email you your tracking information. 

Please note: 

Occasionally once in a blue moon your package gets handled un-professionally, we totally understand your frustration (it’s twice the work for us when this happens). If in the event your package is leaking don’t open it, take a picture, contact us or refuse to accept delivery. Please contact us ASAP with a picture and we will get a new package sent out to you or if you find your triggers are damaged please contact us so we can send you out new triggers ASAP.


Shipping Terms & Conditions:

If you the consumer choose to have your parcel left in a safe place, you hereby agree and accept our courier partners will leave your package at the shipping address provided by you un-attended, you also agree and hereby accept that if your package shows it has been delivered by our postage provider and network, Platinum Potions Pty Ltd and any of Platinum Potions payment providers can NOT and will NOT be held accountable or liable if your package goes missing/stolen and/or is damaged whilst not in your possession. If you do not agree to this you must select not tick "authority to leave" check box during checkout to be covered for missing/stolen/damaged parcels.

Banners
Banners
Banners
Banners
Using Our Potions
Using Our Potions
Using Our Potions
Using Our Potions
Ordering & Payments
Ordering & Payments
Ordering & Payments
Ordering & Payments
Shipping & Delivery Information
Shipping & Delivery Information
Shipping & Delivery Information
Shipping & Delivery Information
Trade & Wholesale
Trade & Wholesale
Trade & Wholesale
Trade & Wholesale
Trade Information
Trade Information

Deodorising Air Fresheners

Discover our extensive collection of industry-leading deodorising air fresheners formulated to provide an unparalleled olfactory experience. Our premium-quality, anti-bacterial, and anti-microbial deodorising air fresheners target and eliminate bacterial and biological odours at a molecular level, leaving behind the freshest, cleanest, and most authentic fragrance profiles available on the market.

At Platinum Potions, we believe that fragrance is an important part of life. That’s why we offer a variety of fragrance profiles to suite every personality, occasion, mood and feeling. Level-up your driving experience, immerse yourself in the world of our Potions, and leave others intrigued with our intoxicating fragrances.

Deodorising Air Fresheners
Deodorising Air Fresheners
Deodorising Air Fresheners
Deodorising Air Fresheners
Chemicals
Chemicals
Chemicals
Chemicals

How long do our fragrances last? ... How long is a piece of string?

Our answer to this is that it varies from person to person and car to car.

Simple things such as temperature, cabin size and ventilation (windows up whilst driving vs windows down whilst driving) can all affect how long or short any air type of freshener can last. Many of the topics below are simple things that will help with fragrance longevity (such as following the instructions), whilst other topics take a much deeper dive and closer look at topics that could be an issue (such as mouldy/mildew smells inside your car that need addressing).

Some of these topics are not just covering our own deodorising air fresheners, but every type of air freshener on the market, some topics are a longer read, however we guarantee they are extremely detailed, educational and have helped so many people all over the world choose their products more wisely.

We hold ourselves to a very high standard as we are continually refining our products as chemistry becomes more advanced over time, we raise the bar and set new industry leading standards. Our business is proud to provide our customers with some of the highest quality premium deodorising air fresheners on the market all over the world. We strive to set the yardstick in our segment and truly believe our products to be the top of the game. 

"Sometimes people are trying to mask an underlying smell without really knowing their car has one, until we point it out to them…"

How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
How long do our fragrances last? ... How long is a piece of string?
 Read the Instructions
 Read the Instructions
Frequency of interior detailing/cleaning
Frequency of interior detailing/cleaning
Type of car and
Type of car and
Expectations, comparing apples to apples
Expectations, comparing apples to apples
Previously used chemicals on carpets and floor mats for cleaning
Previously used chemicals on carpets and floor mats for cleaning
Condition of carpets and floor mats
Condition of carpets and floor mats
Smells coming from your AC system and cabin filters
Smells coming from your AC system and cabin filters

Who We Are

Unveiling the Essence of Platinum Potions:

At Platinum Potions, authenticity isn't just a virtue; it's our driving force!

We proudly stand as Australia’s leading-edge manufacturer of premium deodorising air fresheners and car care detailing products. Established in 2017 by a small team of devoted car enthusiasts, our mission has been crystal clear: provide the global automotive community and businesses with the highest quality car detailing products on the market.

Passionate Pioneers: Born from the love, passion and desire of car aficionados, Platinum Potions was forged by a team sharing a vision of delivering quality over quantity. No back-yard shed brewing here; our foundation is rooted in years of chemical engineering and manufacturing expertise.

Global Recognition: We transcend borders, crafting products that set new industry-leading standards in the detailing world. No clichéd 'buzz-words' or imitation; we're driven by genuine passion and a commitment to pushing boundaries.

Obsessed with Quality: Our entire team has a sickening obsession with keeping our most prized possessions looking clean and smelling fresh!

Many of the most ionic sports, luxury and exotic cars rolling the streets today have been long discontinued, these cars are starting to show their age and deterioration to the elements with time. As new cars are showing questionable durability, we quickly understood the importance of safely cleaning, maintaining and protecting every surface inside and out of your car while preserving the OEM look, touch and feel.

Rest assure that the ‘good is cheap, cheap is good mentality’ is thrown out the window with us. When we formulate a product for a particular application, we want it to exceed your expectations (under-promise and over-deliver).

Beyond Automotive: We aren’t confined to cars; our products proudly extend beyond the realm of automotive to various industries including aviation, maritime, motorsports, and even your home, office, and commercial spaces.

Who We Are
Who We Are
Who We Are
Who We Are

What We Do

Welcome to Platinum Potions – where your love for your car meets our dedication to excellence. Your confidence in choosing our products is well-placed, as each product undergoes rigorous research, development, and testing before gracing the market.

At Platinum Potions, we take pride in providing customers with an extensive selection of premium, Australian-made automotive detailing products. Our offerings span various categories, including deodorising air fresheners, dedicated interior chemicals, and specialised exterior chemicals

Our reach extends beyond national borders, supplying top-tier detailing and automotive businesses not only across Australia but worldwide through Platinum Potions USA, managed by our esteemed American Distributor, Parks Car Care.

Prepare to be pleasantly surprised, as our products consistently surpass expectations in quality, performance, packaging, price, originality, creativity, innovation, and customer service. Every creation emanates from our ideas, carefully brought to life in a state-of-the-art manufacturing facility. We use only the highest possible grades of raw ingredients, ensuring a finished product of unmatched quality.

To explore our dedication further, visit our compliance page here. Our commitment is year-round, with continuous research, development, refinement, and extensive testing to ensure our customers enjoy the finest and highest-quality experience.

We proudly champion the Australian manufacturing sector, sourcing 99% of our raw ingredients from local suppliers and producing labels and bottles locally. Environmental consciousness is integral to our ethos, with measures such as printing on recycled paper, using fully recyclable PET bottles, incorporating biodegradable tape, and employing continuous ink tank printers for minimal environmental impact.

Platinum Potions isn't just a brand; it's an industry leader setting trends, raising the bar, and establishing new standards in the car care chemical manufacturing industry across Australia

What We Do
What We Do
What We Do
What We Do

History

Our grassroots trace back to 2014 when our current Director Chris, voiced dissatisfaction with commonplace air fresheners that failed to endure. Frusted by various attempts with liquid sprays, aerosols, hanging felts (trees), canister felts, beads under the seats, oil based clip vent clip in’s & the dreaded ‘goo’ (gel) canister air fresheners – which often caused more problems than they solved – Chris' equally passionate friend proposed a solution: "Why not create your own?"

Fast forward through extensive research and development, three years of dedicated effort, and countless hours – Platinum Potions emerged in 2017. Originating in a modest workshop in Sydney's CBD, initially focusing on crafting premium deodorising air fresheners, we swiftly outgrew the space. Within two years, we expanded to a large-scale manufacturing facility in South West Sydney, extending our reach into the motorsports, aviation, maritime, and commercial cleaning sectors.

From a modest start of 5 fragrances in 2017, we now boast an impressive selection of 34 fragrances. Beyond our olfactory offerings, we've successfully developed a range of highly specialised and refined interior and exterior detailing chemicals, maintaining the precision and quality synonymous with our premium deodorising air fresheners.

As we marked our fifth year in business in 2022, we proudly placed our Australian-made car care products on the global map. The inception of Platinum Potions America, facilitated by our American distributor, Parks Car Care, has garnered a swift and expansive global following. This resonance has only deepened our commitment to delivering unparalleled quality and fostering continuous innovation.

History
History
History
History

Private Labelling

***We have been overwhelmed keeping up with demand with our own line of products and current contracts in place for other companies in Australia. We are no longer taking on any new contracts until further notice*** 

Unlock a bespoke key-turn solution for your business with Platinum Potions. When you choose us, you're not confined to catalogue offerings; instead, you have the freedom to shape every aspect of your product.

Our private labelling services, synonymous with contract manufacturing, provide access to a reputable manufacturer and skilled chemists who possess real knowledge. This partnership empowers your business to save valuable time and resources, ensuring the safe, swift, and reliable market entry of your products.

Opting for our services guarantees your products adhere to Australian consumer standards. Each product undergoes rigorous testing in 3rd party certified laboratories, ensuring safety and compliance before bulk production. We strictly adhere to GHS labelling guidelines, surpass NMI standards for filling volumes, register each product with the poisons hotline, and supply your business with safety data sheets for every product. For a detailed look at our compliance processes, visit our compliance page here.

Whether you bring your own formulation and packaging or rely on our expertise to source ingredients and packaging, we cater to your preferences. Our capabilities extend beyond car care chemicals, encompassing a diverse range of industries, given our expertise as chemists and chemical manufacturers. However, please note that our scope excludes human consumption products such as drinks, foods, medicines, and other related items.

Keep note of the following:

  • We do not offer our own branded chemicals (Platinum Potions) for re-labelling for your brand.
  • We do not sell and supply "RAW" ingredients on their own for you to use in your own formulations.
  • We do not engage in re-bottling other companies’ finished chemicals; we are not a re-bottling company.

For a more in-depth discussion and to explore further details, please reach out to us through our website’s contact page.

Private Labelling
Private Labelling
Private Labelling
Private Labelling

Partners/Sponsors

At Platinum Potions, we take immense pride in our unwavering commitment to the high-speed realm of racing. Our support and sponsorships isn’t just for anyone – it’s for the extraordinary individuals who have the desire of racing at competition levels. If you’re a rising star in the racing world, steering an unregistered beast with proven track prowess, existing sponsorships, and a passion for keeping your machine immaculate, we would love to hear your story.

Please reach out to us through our website's contact page. While we can't extend our sponsorship to everyone, we're on the lookout for those who share our passion for motorsports. Currently, we're exclusively focused on unregistered track cars, leaving road-registered vehicles in our rear-view.

Partners/Sponsors
Partners/Sponsors
Partners/Sponsors
Partners/Sponsors
Jez Morris Motorsports
Jez Morris Motorsports

Compliance

Welcome to our compliance page: We are your trusted source for quality products.

At Platinum Potions, we take pride in our commitment to providing proudly Australian-made products. From research and development to in-house manufacturing, we ensure that every step aligns with the highest standards for consumer safety and satisfaction.

Manufacturing Integrity:

We ensure that all of our products are safe to use and comply with Australian consumer safety standards and all other governing regulating bodies in Australia (meaning our products are safe to use as instructed and you will never be short changed with our products).

As we are the manufacturer of our own products, and NOT rebottling other companies "finished chemicals", we are under much stricter rules, regulations and scrutiny.

All of our products are:

  • Formulated, complied and manufactured in strict accordance with Australian consumer standards.
  • Complied and labelled in strict accordance to the Globally Harmonized System of Classification and Labelling of Chemicals (GHS) guidelines, rules and regulations.
  • Exceed The National Measurement Institute (NMI) guidelines, rules and regulations by filling our products beyond the minimum industry standards.

Regulatory Compliance:

  • Registered with the Poisons Information Centre to ensure legal compliance and consumer safety.
  • Registered with Work Health and Safety Australia (WHS) to ensure legal compliance and consumer safety.

Quality Assurance:

Our Sydney facility houses all aspects mass manufacturing, including mixing, bottling, labelling, testing and compliance. To uphold Australia's high-quality control standards, we conduct regular third-party testing and certification through an NATA, GMP & ISO 17025 accredited independent laboratory.

Transparency and Accessibility:

At Platinum Potions, transparency is paramount. We remain fully committed and are fully transparent with everyone about our products and what we do, we have safety data sheets (SDS) for every single product we manufacture in house. If you would like a copy of a particular SDS, please contact us through our website contact page and we will email you a copy of the SDS you require.

Engagement:

We recognise and understand the importance of informed choices. Feel free to engage with us—whether you have general or technical questions about our products, or, if interpreting any of our SDS proves challenging, don't hesitate to contact us via email. We're eager to help clarify any uncertainties.

At Platinum Potions, your trust is invaluable. We are committed to ensuring your experience with our products is not only informed but also wholly satisfying.

Compliance
Compliance
Compliance
Compliance

Trade / Wholesale

Welcome to Our Local Wholesale Contact Page

At Platinum Potions, we value established, reputable and high-quality businesses within the automotive industry. We provide industry leading, premium-quality products at very sharp and competitive wholesale rates. We truly appreciate good businesses who provide their clients with excellent quality, services and products.

We work with multiple types of business within this industry such as:

  • Retailers, Suppliers & Distributors
  • Detailing Studios / Workshops
  • Mobile Detailers
  • Car Dealerships
  • Car Rental Agencies 
  • Private Chauffeurs
  • Vinyl/PPF Studios / Workshops
  • Tinting Workshops
  • Wheel & Tyre Workshops
  • Custom Body & Paint Workshops
  • Commercial & Corporate Businesses 

To find out more information, please fill out the form and provide a brief introduction to about your business, tell us how you discovered Platinum Potions, and explain how you plan to incorporate our products into your business so we can help refine our large selection of products to best suite your business needs.

We look forward to hearing from you and working together, our team is dedicated to best serving the industry and will respond to your enquiry within 1-2 business days.

International business enquiries please visit our international page. International Trade

Trade / Wholesale
Trade / Wholesale
Trade / Wholesale
Trade / Wholesale

International Trade

Welcome to Our International Wholesale Contact Page:

We appreciate your interest in becoming an international wholesale partner with our brand and products, we look forward to collaborating with established suppliers and distributors who have good reputation with their clients and strong understanding of importing products from other countries.

Exporting outside of Australia is a complex and time-consuming process. Before submitting the form on this page, please read and understand the below before contacting us.

  • If your business is located within the United States and you want to stock our products within your business to use on your clients vehicles and/or upsell our products to your clients, please contact our American distributor Parks Car Care (located in NC Charlotte), they can offer your business wholesale trade rates on bulk orders.

  • For established detailing distributors, suppliers, re-sellers located within the United States, please contact us directly via the form on this page.

  • If you are in another country outside of the United States, you MUST be an already established detailing distributor, supplier, or re-seller that is selling other detailing brands.

  • Exporting small quantities (less than 1 full pallet) outside of Australia is NOT feasible, regardless of your location. You MUST have your own shipping broker/agent in your country that we can work with, as they will better understand the necessary incoterms.

  • Upon confirming and paying for your order in full, there is an average 1-2 month lead time before we can ship your order out from our facility. This lead time includes clearing of funds, stock allocation, packing, paperwork and liaising with your shipping broker. Please note that the average time for international funds to clear into our bank account is 7-14 business days.

  • Transit times to any country in the northern hemisphere average 3-4 months from the port of Sydney Australia to your door. Once the shipment leaves our facility, it takes an average of 2-3 weeks to leave the port of Sydney.

We value and appreciate your time and welcome all inquiries from genuine suppliers and distributors from all over the world, our team is dedicated to best serving the industry and we will respond to your inquiry within 1-2 business days.

International Trade
International Trade
International Trade
International Trade
Blog
Blog
Blog
Blog
“End of year wrap up & an update going into 2022”
“End of year wrap up & an update going into 2022”
“Can I spray my cabin filter with an air freshener?”
“Can I spray my cabin filter with an air freshener?”
“The mix n match affair where you make your own scents from our Potions”
“The mix n match affair where you make your own scents from our Potions”
“THE BLACKCURRANT TAKEOVER”
“THE BLACKCURRANT TAKEOVER”

Gallery

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Gallery
Gallery
Gallery
Gallery
5L
5L
5L
5L
Extra Addons
Extra Addons
Extra Addons
Extra Addons

Payment Details

Here at Platinum Potions we have done our best to cater as best we can for online payments. We only use and accept PayPal for all payments. You can use Visa, Mastercard & American Express.

There are no transaction fees for you the consumer when using PayPal, this a cost we absorb.

Payment Details
Payment Details
Payment Details
Payment Details
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Slider
Slider
Slider

Privacy Policy

Introduction:

This Privacy Policy describes and outlines the personal information that may be collected by Platinum Potions Pty Ltd, ABN: 27 619 590 859. Throughout this privacy policy outlined on this webpage, references to “we”, “us”, “our” and “this” pertain to Platinum Potions Pty Ltd. 

Platinum Potions Pty Ltd values and respects your privacy, this policy outlines how we use, store and protect your personal information when on our website. There are laws, regulations and procedures set-out by the Australian Government that we must comply with.

We remain committed to keeping your personal information confidential.

Please note: You can visit the site anonymously if you wish to do so, we don’t collect any personal information if only ‘browsing through’.

 

Your acknowledgement of our privacy policy:

By using this website, you acknowledge that you have read and understood this privacy policy. Our website may contain links to other websites, we are not responsible for the privacy policies of other websites. We strongly recommend you review the privacy policies of each site you visit.

If you do NOT agree to this privacy policy, you must immediately leave this website and not submit any online forms on this website, if you need to contact us in this instance you can do so by calling us on 1300 171 079 or email us at support@platinumpotions.com.au

 

Collection of personal information:

The term “personal information” means the personal information we collect and hold about you when engaging with the services on our website. Protecting your privacy is very important to us. We only collect the bare minimum required personal information when you engage with us:

Through our website, the personal information we collect is:

Sign up to our newsletter/mailing list: Name and email

Register an account with us: Name, address, phone number and email

Purchase a product from us online: Name, address, phone number and email

Submit online form (general): Name, email, phone number and IP address

Submit online form (trade): Name, address, email, phone number and IP address

Through external points of contact, the personal information we collect is:

Emailing us directly: Email

Call usdirectly: Phone number

Contacting us through social media: Your user name

 

Personal Information collected:

We only collect personal information from you that is necessary. We collect different personal information depending on the type of product or service you have requested. The type of personal information we collect are outlined below:

Register with us: You will be required to supply your first and last name, shipping address, contact number and email address.

Purchase a product from us online: You will be required to supply the same personal information as when you register with us.

Join/Subscribe/Unsubscribe to our mailing list: You will be required to supply your name and email address.

Email us: You will be supplying us your email and any personal information you may include in that email.

Call us: You will be supplying us your contact number when you call us.

Submit on online form (general inquiry): You will be required to enter your name, email address and phone number when you submit an online form contacting us.

Submit on online form (trade inquiry): You will be required to enter your name, business name, address, email address and phone number when you submit an online form contacting us.

Like and/or follow any of our social media websites, pages, forums and blogs: You do not have to supply us any personal information in this instance.

 

Your consent of use of your personal information

We only use the personal information you have provided only for the intended purposes. When you use our website you accept, agree and consent that we will be in communication with you for the intended purposes.  How we use your personal information is outlined below:

Register with us: Your personal information will be stored on our systems. We do not do anything with your personal information when you register with us besides have the records on our system. 

Abandoned Cart / Checkout reminder email: If you register an account with us, are logged in, build up a shopping cart and for any reason the payment fails OR you close your browser before making payment (ie you have not completed a purchase), our system will send you one reminder email and nothing else. If you wish NOT to receive these reminder emails, please contact us so we can update your preferences.

Purchase a product from us online: We will use your name, address, contact number and email in order to create a shipping label to ship your products to you. This personal information will be used on Australia Post’s website in order to facilitate the shipment of your order.

Join/Subscribe/Unsubscribe to our mailing list: We will occasionally email you with special promotions and electronic marketing information. You may unsubscribe to these services anytime, once you unsubscribe you will receive one final email to confirm that you are unsubscribed.

Email us: To communicate with you only with what you have requested from us (answering your questions).

Emailing the user: To provide you the relevant information required such as:

- Order confirmation invoice

- Tracking information for online orders

- Order completion email

- Shipment delays

Call us: To communicate with you only what you have requested.

Calling you: To contact you if you have purchased from us online and we are unable to email you or if we have a missed call from you.

In addition, your personal information may be transferred unencrypted and involve various transmissions over various networks in order to translate that information to the technical requirements the networks and/or devices require in order to verify and complete a transaction, this is done to ensure you the user is not a BOT, virus or Trojan trying to communicate with us, we have no control over this.

 

How long we keep your personal information for:

Platinum Potions Pty Ltd is required to keep a copy for every order made online (as required by the Australian Taxation Office) which contains your: full name, address, email and phone number it. We keep this information in a digital format and after 5 years we delete your order off our systems.

As a registered user we keep your personal information on our systems indefinitely or until you request to have your details removed from our systems.

 

Protection of your personal information:

Platinum Potions Pty Ltd highly respects your privacy when you visit this website, make an order, register or submit a contact form with us, you can rest assure your information is safe and secure. We use a 248-Bit Secure Socket Layer (SSL) Certificate that has strong TLS encryption and solid vetting to ensure strong authentication whenever you are on our website. In addition we have a large range of other backend features and security protocols to ensure your data is safe and secure.

 

Disclosure of your personal information:

Platinum Potions Pty Ltd will never release, disclose, sell or distribute any of your personal information to any marketing or 3rd party agencies, with the exception of our courier/postage provider (only when you purchase products online with us, our courier providers will send you a an email with your tracking number). We will only ever release your personal information if required by law to the Australian Taxation Office and/or law enforcement agencies such as the police.

 

Does Platinum Potions Pty Ltd have access to my credit/debit card information:

No. Platinum Potions Pty Ltd NEVER has access to ANY credit/debit card information supplied by you, nor do we keep any record of this. This information is processed through our payment provider Stripe. You can visit Stripe's website to check their privacy policies.

 

Use of cookies:

We do use cookies (this is to maintain shopping carts between pages & user log in between pages). Cookies are a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing.

 

Online Privacy Statement:

This online privacy policy applies only to the information that is collected through this website.

 

Changes to Privacy Policy Statement:

We reserve the right to make necessary changes and updates to our privacy policy at any time. Any modifications will be promptly made on this page. It is your responsibility to regularly read, understand and accept these terms and conditions. It your responsibility to check periodically for any changes made before proceeding to use and engage with our website.

If you do not agree to our privacy policy, you must stop using our website.

 

Contact Information:

For inquiries related to our privacy policy, please reach out to us using the following methods:

Email: support@platinumpotions.com.au

Mail: 17/40 Anzac Street, Chullora NSW 2190, Australia

Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
Bottles Home
Bottles Home
Bottles Home
Bottles Home

Terms & Conditions

Introduction and Terms of use:

This website is owned and operated by Platinum Potions Pty Ltd ABN:27 619 590 859. Throughout these terms and conditions outlined on this webpage, references to “we”, “us”, “our” and “this” pertain to Platinum Potions Pty Ltd. By accessing this website, you acknowledge and agree to be bound by the following terms and conditions, which govern your use of our services.

Should you disagree with any part of these terms and conditions, we kindly ask you to promptly cease using our website and any associated services.

Notes:

  1. All prices listed are in Australian Dollars (AUD) and are including GST.
  2. Your use of our website and online store signifies your acceptance of the terms and conditions outlined below.
  3. If you do not agree to any of these terms and conditions, you must immediately discontinue using our website. 

Privacy:

We are committed to protect the privacy of your personal information. Usage of this website and other information about you are subject to our Privacy Policy which can be found over here.

Website content and access:

We take reasonable care and practice to ensure we maintain and update the information on this website. However, we do not make representations, warranties or guaranties regarding the accuracy, reliability or completeness of any of the website content. You acknowledge and accept that the website content may include errors and we reserve the right to change it at our sole discretion without prior notice.

To the extent permitted by law, we disclaim all liability (including special, indirect or consequential loss) arising directly or indirectly arising from your use of, or reliance on, this website or its content.

We provide no guarantee that this website is free from viruses or anything else which may damage or harm computers, mobile phones, laptops, or any other electronic device that is connected to the internet accessing this website.

Interference with website:

You are strictly prohibited from attempting to interfere with this website or its content in any manner. This includes, but is not limited to, any attempts to transmit, upload, hack (add, collect, edit, delete, or use data), or deface the website.

Additionally, you must refrain from using this website to copy, store, host, share, transmit, send, use, publish, or distribute any material that includes (or is linked to) computer viruses of a destructive nature or other malicious software.

Violation of these terms will result in legal action being taken against you. The breach will be promptly reported to local authorities, both state and federal, including the Australian Securities and Investments Commission (ASIC) and the Australian Tax Office (ATO).

Changes to Pricing:

Platinum Potions Pty Ltd and our resellers reserve the right to modify and adjust the pricing of our products at any time. While we make every effort to communicate such changes promptly, prices are subject to change without prior notice. By continuing to use our services, you acknowledge and accept that pricing adjustments may occur.

Accuracy, Completeness and Timeliness of Information:

Platinum Potions Pty Ltd is not responsible if the information on this website is not accurate, complete or current and or up to date. The material and information that is available on this website that is provided is only for general information only and should only be used as a reference.

We have no obligation to update and information on this website unless required by law. You agree, accept and understand that it is your responsibility to monitor any changes to these terms and conditions.

Platinum Potions Pty Ltd disclaims any liability for errors or omissions in the information on this website. We are not responsible for any loss or damage resulting from your reliance on the information on this website.

Disclaimer:

Platinum Potions Pty Ltd, its directors, workers, and resellers shall not be held responsible or liable for any damages, injuries, sicknesses, illnesses or death caused to you, others, your vehicle, and/or other vehicles that you are working on. Additionally, we and our resellers cannot be held responsible or liable for damage to your property or another party's property caused by the inappropriate or incorrect use of products purchased from us.

You must read and follow the instructions on our product labels, carefully read and understand the safety data sheets (SDS) of our products (contact us for a copy of the SDS), or contact us for advice if you are uncertain.

Platinum Potions Pty Ltd will not be held liable for any claim, compensation, or demand related to: property damage, property loss, personal injury, personal disease, personal sickness, and or/ death due to improper usage and/or accidental spillage if our products.

Refund/Return Policy:

We happily accept refunds for goods that are damaged in transit, goods that are lost or stolen in transit (if signature on delivery has been selected), goods that are deemed faulty, or you have a change of mind within 14 days (goods must not be used and must be in a re-sellable condition for change of mind refunds). Please note we are unable to refund any postage costs for change of mind, nor can any of our resellers refund you any postage costs.

Indemnity:

By using this website and our products, you agree and hereby indemnify, defend and hold harmless Platinum Potions Pty Ltd: the director and CEO of Platinum Potions Pty Ltd, all of its affiliates, workers, suppliers, agents, contractors and service providers harmless from any and all claims. These claims include, but are not limited to: damage, property damage, compensation, liabilities, actions, demands, law suits, injury/injuries, disease/disease’s, death, loss/losses, attorney’s fees, losses, penalties, fines, expenses and any other legal fees and costs, brought by any third-party and/or any person(s). This indemnification is due to or arises out of your breach of these terms and conditions and/or if you violation of your local and state laws or the rights of a third-party.

This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Australian Consumer Law.

Changes and Updates to Terms and Conditions:

We reserve the right to make necessary changes and updates to the terms and conditions. Any modifications will be promptly made on this page. It is your responsibility to regularly read, understand and accept these terms and conditions. It your responsibility to check periodically for any changes made before proceeding to use and engage with our website.

If you do not agree to the terms and conditions you must stop using this website and any of our products.

Copyright and Intellectual Property Statement:

All information, including pictures, literature, product names, product descriptions, information and content displayed on this website, remains the intellectual property (IP) of Platinum Potions Pty Ltd, protected by Copyright. You prohibited from copying, editing or amending any documents, images, literature, content or information to render them suitable to your purposes. Selling or redistributing any intellectual property of ours, or derivatives thereof, is strictly prohibited.

Individuals, businesses or corporations found infringing or breaching this contract will be held accountable and liable for any loss sustained by Platinum Potions Pty Ltd. Persons in breach will also be held accountable and liable for any revenue and profits derived from non-permitted use.

Contact Information:

For inquiries related to our terms and conditions, please reach out to us using the following methods:

Email: support@platinumpotions.com.au

Mail: 17/40 Anzac Street, Chullora NSW 2190, Australia

Please note that we are unable to handle these matters over the phone or in person.

Governing Law:

These terms are governed by and construed in accordance with the laws of Australia.

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Order Processing Times

At Platinum Potions, we take pride in being a dedicated and tight-knit team committed to delivering exceptional products and services to our valued customers. Our comprehensive daily in-house operations consists of:

  • Manufacturing
  • Testing and compliance
  • Researching and developing new products
  • Product photography and marketing
  • Distributing our products in bulk to our extensive network of re-sellers across Australia and exporting to the United States

When you place an order online with us, we require on average 2-3 business days to pick, pack and ship your order. This timeframe is simply the result of our daily operations, as outlined above, and the substantial volume of online orders we receive and process each day.

If you would prefer a quicker fulfilment option, we highly recommend you purchase our products from anyone of our amazing re-sellers.

We appreciate you’re your understanding and patience as we strive to provide you with quality products and service.

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Shipping Rates, Policy, T&C's

Shipping Information


Online Orders Processing Times:

We require 2-3 business days to pick, pack and organise the courier to pick up from our warehouse.

If you order and pay online on a Friday afternoon, it could be the coming Wednesday until your order is picked up from our warehouse by one of our couriers.


Transit Information:

Once your order has been picked up from our warehouse by a courier, the transit time until it is delivered to your door varies, transit times are totally out of our control. The average transit times with Australia Post are as follows:

Metropolitan Transit Times (NSW, ACT, VIC, SA & QLD): 2-14 business days

Metropolitan Transit Times (WA, NT & TAS): 5-21 business days

Country, Rural, Regional & Remote Access Areas Transit Times: 2-5 weeks


Delays in Transit:

Delays sometimes happen and we truly hate it when they do happen. Please keep in mind that delays in transit are totally out of our control, we do our best to keep an eye on every single shipment and follow-up with every single delay we see. In addition to above transit times, it is considered ‘normal’ with Australia Post to have ‘late parcels’ take an additional 3-14 business days (on-top of the above transit times) to get delivered.

If your parcel is delayed, we cannot send out a replacement parcel, nor can we refund you for shipping and/or your order. We have to wait until Australia Post either delivers the parcel OR deems it as ‘lost or stolen’. If deemed lost or stolen by Australia Post, we will 100% refund you OR send you out another parcel completely free of charge.


Shipping Rates:

FREE shipping for all orders over $150 Australia wide!
Shipping costs for orders under $150 are calculated at checkout, the price is calculated based on your location and weight/size of your parcel.
Sign on delivery additional $2.95 for orders under $150, otherwise free for orders over $150.


PO Boxes, GPO Boxes, Locked/Private Bags & Parcel Lockers

We now use Australia Post and can ship to these locations.


Large/Bulky Deliveries:

For large/bulky deliveries we will split your order into separate shipments if necessary.


Courier Companies we use:

Australia Post


Shipping Policy:

Here at Platinum Potions, we take great pride in making sure your order contains exactly what you ordered and we take great pride in carefully wrapping each and every bottle just for you to ensure it arrives to you the same way it left us.

We keep things simple here:

  • We only ship within Australia at this present time.
  • We use Australia Post for all orders.
  • We require 2-3 business days to pick, pack and ship your order out.
  • When your package is ready we will email you your tracking information. 

Please note: 

Occasionally once in a blue moon your package gets handled un-professionally, we totally understand your frustration (it’s twice the work for us when this happens). If in the event your package is leaking don’t open it, take a picture, contact us or refuse to accept delivery. Please contact us ASAP with a picture and we will get a new package sent out to you or if you find your triggers are damaged please contact us so we can send you out new triggers ASAP.


Shipping Terms & Conditions:

If you the consumer choose to have your parcel left in a safe place, you hereby agree and accept our courier partners will leave your package at the shipping address provided by you un-attended, you also agree and hereby accept that if your package shows it has been delivered by our postage provider and network, Platinum Potions Pty Ltd and any of Platinum Potions payment providers can NOT and will NOT be held accountable or liable if your package goes missing/stolen and/or is damaged whilst not in your possession. If you do not agree to this you must select not tick "authority to leave" check box during checkout to be covered for missing/stolen/damaged parcels.

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