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Returns & Refunds

Discover our returns and refunds policy for Platinum Potions' premium car air fresheners and detailing chemicals in Australia. Learn about our process and guidelines for returning products and requesting refunds to ensure customer satisfaction.

Home > FAQs > Returns & Refunds

Does Platinum Potions accept refunds?

We do accept refunds for:

- Goods that are damaged in transit.

- Goods that are deemed faulty.

- Change of mind within 14 days, goods must not be used and must be in a re-sellable condition. However we cannot refund and/or refund you for postage costs due to change of mind.

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Platinum Potions HQ
17/40 Anzac Street,
Chullora NSW 2190
Showroom Hours
Tuesday - Friday: 11am - 5pm
Saturday: 11am - 2pm
Sunday - Monday: CLOSED
Public Holidays: CLOSED
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1300 171 079
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