We do accept refunds for:
- Goods that are damaged in transit.
- You are not 100% satisfied with our Potions.
- Change of mind within 14 days, (goods must not be used or damaged & must be in a re-sellable condition). However we cannot refund and/or refund you for postage costs due to change of mind.
We guarantee each & every bottle we sell, we stand by our brand & product, we are so confident once you try out Potions you won’t be going back to any other air freshener out in the market.
If you are genuinely not 100% satisfied with our Potions please contact us first (to ensure you are using your Potions as directed) & if you are still unsatisfied we will refund you 100% of the purchase price OR if you prefer to try a different fragrance because the scent was not what you expected we will send you out another fragrance of your choice.
If you are unsatisfied with our Potions please contact us first before contacting the re-seller.