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Help Centre

Before Purchasing Read This

In this section we explain everything you need to know before purchasing our premium deodorizing air fresheners, this section is to help educate & inform you where our premium deodorizing air fresheners stand as there are some things that you may need to be take into consideration before purchasing as there are limitations to our products.

Our Potions are not designed to be used in vehicles that have rubber, plastic, leather or vinyl floor mats as these materials are always leeching VOC’s, these types of floor mats will always have their unique smells to them & our Potions will not be able to get rid of their smell. Due to this we do not recommend our premium deodorising air fresheners for these applications.

If you still insist to spray under the seats instead, do keep note that our fragrance longevity will be severely reduced simply due to the fact there is not enough carpet “real-estate” for our Potions to penetrate & that these types of floor mats will always leeching out VOC’s.

If you own an AMG, then you will most likely be well aware of the “AMG smell” in some of the older Mercs (most famous in the W204 C63 AMG). Mercedes has used a cavity wax inside the seams of these cars, the cavity waxed was used to help create better insulation & sound proofing inside your car.

No matter how much you spray our Potions, the AMG smell will always come back simply due to the fact theirs cavity wax under your carpet, no air freshener or odour bomb in the market will get rid of that AMG smell. Some of our fragrances might only last a day or two if the cavity wax smell is strong, whilst others can last up to a week or more, the select fragrances we recommend are:

  • Bleu Mist
  • Nue Kar Smell (not the 2.0)
  • Nue Leather
  • Dark Wood
  • Sugar Fix
  • Cherry Bomb
  • Fusion Mango

Moving on, some newer model Mercedes Benz actually have a MB branded air freshener in the glove box, if you do have one of these cars you will need to remove the MB air freshener before spraying our Potions as the 2 different fragrances clashing with each other may make an unpleasant smell. As much as we would love our Potions last long in these amazing cars, our hands are tied.

Many BMW’s have the famous “BMW Leather Smell”, this is due to the simple fact that BMW used very high quality leather in your car. The BMW leather smell is most famous in the E30 M3 & E36 M3, some newer model M3’s, M4’s & M5’s still have a similar leather smell to them.

Due to the high quality leather BMW has used, our Potion longevity will be reduced because the leather is always breathing/leeching. No air freshener in the market will get rid of this smell, the leather smell will always come back no matter what.

We do not in any circumstances recommend you to try & get rid of this leather smell by spraying our premium deodorising air fresheners directly onto the leather seats. The leather in your car is high quality & will always be breathing (hence the leather smell). There are a select few fragrances that work very well & last reasonably long enough with these cars, we recommend:

  • Bleu Mist
  • Cherry Bomb
  • Fusion Mango
  • Jungle Juice
  • Nue Leather
  • Nue Kar Smell (not the 2.0)
  • Dark Wood

We recommend you spray inside your boot too as this will help the longevity of our Potions inside your car, you will notice with time your boot will have a nice strong fragrance smell (theirs no leather in their), your back seat area will have decent enough fragrance smell (as the fragrance in the boot makes its way into the back seat area) & your front seat section will not be as strong.

As much as we would love our Potions last long in these amazing cars, our hands are tied simply due to the fact BMW has used good leather.

Issues with Longevity?

It is very rare that we have someone experience issues with longevity when it comes to our premium deodorizing air fresheners. If you are having troubles, read through this, as 99% of the time the key points below resolve any issues you may be having.

We spent years in R&D & are always constantly pushing the limits of our formulations to make them better. Rest assure, we are not trying in any way to wipe our hands clean if you are having issues with longevity. Below is simply a few quick things that may truly help you resolve issues you may be experiencing with longevity before you contact us. We will always stand by our products 100%, if you are genuinely not happy with what we have provided you, we will refund you, that’s our promise to you.

As simple as it sounds, some people don’t read the instructions we have on our products, following these instructions usually sorts out 99% of the longevity issues some people may experience.

Follow the picture instructions on the back of the label. You must vacuum your carpets & remove any rubbish and smelly items before spraying our potions to ensure you can get the most from our potions. If you are spraying our Potions directly on-top of filthy & dirty floor mats then expect them not to last long.

2-3 sprays in your entire car will NOT give the full effect of our Potions. Our Potions need to deeply penetrate your carpets & floor mats in order for them to work their magic. Ensure you are spraying 7-10 sprays on each section of your carpets & floor mats. Once done ensure you close your doors & windows immediately after spraying (so they can work their magic). Next time you go to clean & vacuum your carpets, you will notice our fragrances will start to come back to life.

Many cars out on the roads have had the unlucky event of ending up at a smash repairer. Some body shops won’t replace or forget to replace rubber seals & grommets. We have seen in some instances that the seals/grommets haven’t been installed correctly.

In some cases you may experience smells from the engine bay or outside coming into your car (not good for your health) which will affect the longevity of our Potions. We suggest you simply check all rubber/silicone seals & grommets around your doors & door hinges, boot/truck area & the firewall in the engine bay. You don’t need anything except your eyes to check these things.

Most people who are experiencing this issue quickly find that a grommet is missing or one that hasn’t been put back into place properly. Once the grommet/seal is back in place properly/replaced, that fixes their problems with outside odours coming into their car (which can effect our potions longevity).

If you can smell anything remotely wet, damp, moisture like or wet musky, this usually means water is inside your car & you need to find out exactly where it’s coming from as mold can easily grow if you don’t intervene.

Firstly if you have performed a “wet vac” to your interior, we strongly recommend you open your doors & windows to let your car air out & continue to dry vac as much water out as you can. Then follow-up with our Potions (our potions help fight mould too).

If you have not performed a wet vac, check to see if your carpets are wet, if they are wet, you need to find out where the water has come from (usually a window or sunroof left open in the rain or a rubber seal/grommet that’s cracked, missing or not installed properly). Once you locate the source, fix it!

Then pending on how wet your carpet is, you could possibly get away with dry vacuuming your carpets, in worse cases where your carpet is soaking wet, we then recommend you take it to a professional so they completely strip out, clean & dry your interior asap before you run into bigger problems.

In some very rare cases you may be unable to smell our fragrances after a short time, you may be experiencing sensory adaption (nose-blindness). In simple it just means your sense of smell is temporarily limited/blocked or has gotten so used to a particular fragrance right to the point where you can’t smell it anymore.

To confirm if you are in fact experiencing this issue, get someone else to smell your car & see if they can smell it. If they can indeed smell our fragrance & you can’t, we can only suggest to wait it out for a few days & see if you can smell it again after that.

Our Potions are not designed to be used in vehicles that have rubber, plastic, leather or vinyl floor mats as these materials are always leeching VOC’s, these types of floor mats will always have their unique smells to them & our Potions will not be able to get rid of their smell. Due to this we do not recommend our premium deodorising air fresheners for these applications.

If you still insist to spray under the seats instead, do keep note that our fragrance longevity will be severely reduced simply due to the fact there is not enough carpet “real-estate” for our Potions to penetrate & that these types of floor mats will always leeching out VOC’s.

If you own an AMG, then you will most likely be well aware of the “AMG smell” in some of the older Mercs (most famous in the W204 C63 AMG). Mercedes has used a cavity wax inside the seams of these cars, the cavity waxed was used to help create better insulation & sound proofing inside your car.

No matter how much you spray our Potions, the AMG smell will always come back simply due to the fact theirs cavity wax under your carpet, no air freshener or odour bomb in the market will get rid of that AMG smell. Some of our fragrances might only last a day or two if the cavity wax smell is strong, whilst others can last up to a week or more, the select fragrances we recommend are:

  • Bleu Mist
  • Nue Kar Smell (not the 2.0)
  • Nue Leather
  • Dark Wood
  • Sugar Fix
  • Cherry Bomb
  • Fusion Mango

Moving on, some newer model Mercedes Benz actually have a MB branded air freshener in the glove box, if you do have one of these cars you will need to remove the MB air freshener before spraying our Potions as the 2 different fragrances clashing with each other may make an unpleasant smell. As much as we would love our Potions last long in these amazing cars, our hands are tied.

Many BMW’s have the famous “BMW Leather Smell”, this is due to the simple fact that BMW used very high quality leather in your car. The BMW leather smell is most famous in the E30 M3 & E36 M3, some newer model M3’s, M4’s & M5’s still have a similar leather smell to them.

Due to the high quality leather BMW has used, our Potion longevity will be reduced because the leather is always breathing/leeching. No air freshener in the market will get rid of this smell, the leather smell will always come back no matter what.

We do not in any circumstances recommend you to try & get rid of this leather smell by spraying our premium deodorising air fresheners directly onto the leather seats. The leather in your car is high quality & will always be breathing (hence the leather smell). There are a select few fragrances that work very well & last reasonably long enough with these cars, we recommend:

  • Bleu Mist
  • Cherry Bomb
  • Fusion Mango
  • Jungle Juice
  • Nue Leather
  • Nue Kar Smell (not the 2.0)
  • Dark Wood

We recommend you spray inside your boot too as this will help the longevity of our Potions inside your car, you will notice with time your boot will have a nice strong fragrance smell (theirs no leather in their), your back seat area will have decent enough fragrance smell (as the fragrance in the boot makes its way into the back seat area) & your front seat section will not be as strong.

As much as we would love our Potions last long in these amazing cars, our hands are tied simply due to the fact BMW has used good leather.