Same Day Shipping Before 7:30am Mon - Fri
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Platinum Potions

Shipping Rates, Policy, T&C's

Shipping Rates

Orders under $99:

Standard Postage $9.95 (2-9 Business Days)

Express Postage $14.95 (1-3 Business Days)

*Signature on delivery optional $2.95

 

Orders over $99:

Stardanrd Postage FREE (2-9 Business Days)

Express Postage Upgrade $7.95 (1-3 Business Days)

*Signature on delivery (optional) FREE

 

Orders over $149:

Express Postage: FREE

*Signature on delivery (optional) FREE

 

Please Note:

  • Signature on delivery can be purchased for orders under $99 for an additional $2.95
  • 5L containers can only be shipped with standard postage due to the product weight, we will automatically ship this with signature on delivery free of charge
  • 12 Pack 500ml bottles will ship out via standard post due to physical size & package 

 

Shipping Policy

Here at Platinum Potions, Rosie & the team take great pride in making sure your order contains exactly what you ordered and we take great pride in carefully wrapping each and every bottle just for you to ensure it arrives to you the same way it left us (remember each bottle is sealed by a kiss from Rosie). It’s something Rosie & the team enjoying doing because we know it will bring you smiles. We keep things simple here:

  • We only ship within Australia at this present time
  • We only use Australia Post for all our orders.
  • All orders placed before 7.30am AEST Monday-Friday will be shipped out that same business day by 4pm (excluding public holidays & long weekends)
  • Any order placed after Friday 7.30am AEST, weekends, public holidays or long weekends will be shipped the next available business day by 4pm.
  • When your package is ready we will email you your tracking information. 

Please note: Some days we are really busy and we don’t have time to email you before the 4pm, in circumstances like this we will email you your tracking information by no later than 7pm.

Occasionally once in a blue moon your package gets handled un-professionally, Rosie & the team totally understand your frustration (its twice the work for us when this happens). If in the event your package is leaking don’t open it, take a picture, send it back to the post office or refuse to accept delivery.

Please contact us ASAP with a picture and we will get a new package sent out to you. 

Or if you find your triggers are damaged please hit us up so we can send you out new triggers ASAP.


Shipping Terms & Conditions:

If you the consumer choose NOT to select signature on delivery for postage, you herby agree and accept Australia Post will leave your package at the shipping address provided by you un-attended, you also agree and hereby accept that if your package shows it has been delivered on the Australia Post Website & Network, Platinum Potions Pty Ltd & any of Platinum Potions payment providers can NOT and will NOT be held accountable or liable if your package goes missing/stolen and/or is damaged whilst not in your posseion. If you do not agree to this you must purchase signature on delivery (for orders under $99) OR choose signature on delivery for free for orders over $99 to be covered for missing/stolen/damaged parcels.